Shipping And Return

Shipping

Once you have placed your order, we will process it as quickly as we can and send it within 48 hours. On average, your shipment will arrive within 7-15 days. You will receive an email as soon as the order is on its way to you with the tracking number and URL!

Returns and Swaps

We want you to be happy with your purchase. If you are not, we offer a 30-day satisfaction guarantee.

If you are not satisfied with your order, we will work with you to find a solution. You can return the purchase for a full refund (as long as it is in the same condition as when you received it and in the original packaging) or receive an optional item that we send to you free of charge. All items requested for return or exchange must be sent to our warehouse at your expense. If you want to exchange, we cover the shipping costs.

Easy Return

We are always here to help! Open a chat with us at any time for help. Let's work together to rectify this. We guide you through how to process the return or exchange, which carrier to use, and how long it can take.

If you return your order, please send an email to our customer service team with the tracking number. It is strongly recommended that you use a tracked shipping service. We can not be held responsible for lost packages.

It can take up to 3 business days to process your request when it is received. If you exchange the item for something else, we will send it immediately as long as it is in stock.

Disputes and Reversals

We take our customers very seriously, and we will do everything we can to make you completely satisfied. However, as part of our commitment to customer service, please give us 30 days to answer any questions. Within these 30 days, we ask you not to contact your bank or any other financial institution to dispute or reverse the purchase.

Contact Us

If you have any questions about our shipping and return policy, please feel free to contact us. We are available 24/7!

All return shipping labels include a tracking number that notifies you and us when we receive it. If we do not receive the return, we will not be able to process a refund or exchange. The customer is responsible for ensuring that the return is delivered to our warehouse in the condition it was received.