Privacy Policy

Collection of personal information

This privacy statement describes how retailgrail.com (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Site.

When you visit the website, we collect certain information about your device, your interaction with the website and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy statement, we refer to any information that may uniquely identify a person (including the information below) as "Personal Information". See the list below for more information about what personal information we collect and why.

Device information

  • Examples of personal information collected: Browser version, IP address, time zone, cookie information, which websites or products you view, keywords and how you interact with the website.
  • Purpose of collection: to load the site accurately for you, and to perform analyzes of the site's use to optimize our site.
  • Collection Source: Collected automatically when you visit our website using cookies, log files, web beacons, tags or pixels [ADD OR STRUCTURE ALL OTHER TRACKING TECHNOLOGIES USED].
  • Publication for business purposes: shared with our processor Shopify [ADD ALL OTHER SUPPLIERS WITH YOU SHARING THIS INFORMATION].

BOOKING INFORMATION

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ALL OTHER TYPES OF PAYMENT ACCEPTED]), email address and telephone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, provide shipping, and provide you with invoices and / or order confirmations, communicate with you, screen our orders for potential risk or fraud, and When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
  • Collection source: taken from you.
  • Publication for Business Purposes:  Shared with Our Processor Shopify [ADD ALL OTHER SUPPLIERS WITH WHICH YOU SHARE THIS INFORMATION. FOR EXAMPLE SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FILLING APPS].

Customer support information

  • Examples of personal information collected: [CHANGES TO THE INFORMATION LIFT OVER OR ADDITIONAL INFORMATION AS NECESSARY]
  • Purpose of fundraising: to provide customer support.
  • Collection source: taken from you.
  • Publication for Business Purposes: [ADD ALL SUPPLIERS USING CUSTOMER SUPPORT]
  • [INSERT OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA / LISTS]

[INSERT THE FOLLOWING PART IF AGE LIMIT IS REQUIRED]

Minors

This page is not intended for individuals under [INSERT AGE]. We do not intentionally collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing of personal information

  • We share your personal information with service providers to help us offer our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to run our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .

  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

  • [INCLUDING THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]

Behavioral Advertising

  • As described above, we use your personal information to provide you with targeted ads or marketing communications that we believe may be of interest to you. For example:
  • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
  • [INSERT IF YOU USE A THIRD PARTY MARKETING APP TO COLLECT INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Website, your purchases and your interaction with our ads on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you can consent to, depending on your location).
  • [INSERT OTHER ADVERTISING SERVICES USED]

For more information on how targeted advertising works, visit the Network Advertising Initiatives ("NAI") training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICH SERVICES ARE USED. COMMON LINKS CONTAIN:

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/ .

Use of personal information

We use your personal information to offer our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.

[Include THE FOLLOWING PART IF YOUR STORE IS IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal data on the following legal basis:

[INCLUDE EVERYTHING THAT APPLIES TO YOUR BUSINESS]

  • Your Consent
  • Execution of the contract between you and the Website;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task performed in the public interest;
  • For our legitimate interests, which do not override your basics
  • rights and freedoms.

Conservation

When you place an order through the Website, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right to delete, see the "Your rights" section below.

Automatic decision making

If you are a resident of the EEA, you have the right to oppose treatment based solely on automated decision-making (which includes profiling), when this decision has a legal effect on you or otherwise significantly affects you.

We [DO / NOT] engage in fully automated decision making that has a legal or otherwise significant effect on the use of customer data.

Our processor Shopify uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision making include:

  • Temporary rejection list of IP addresses associated with repeated failed transactions. This denylist lasts for a small number of hours.

[INCLUDES THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED IN THE CALIFORNIA CONSUMER PERSONAL ACT]

Selling personal information

Our website sells personal information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").

[INSERT:

  • CATEGORIES OF SOLD INFORMATION;
  • INSTRUCTIONS ON HOW TO CHOOSE FROM SALES;
  • ABOUT YOUR COMPANY SELLING INFORMATION ABOUT MINORS (UNDER 16 YEARS) AND IF YOU RECEIVE CONFIRMATION OF AUTHORIZATION;
  • IF YOU MAKE A FINANCIAL INCENTIVE NOT TO SELL INFORMATION, GIVE INFORMATION ABOUT WHAT IT IS.]

Your rights

[INCLUDING THE FOLLOWING PART IF YOUR STORE IS IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

GDPR

If you are a resident of the EEA, you have the right to access the personal information we have about you, to transfer it to a new service, and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information below [OR PUT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, DELETION, CORRECTION AND PORTABILITY PROVISIONS].

Your personal information will first be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR White Paper:  https://help.shopify.com/en/manual/your-account/privacy/GDPR .

[INCLUDING THE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the "Right to Know"), transfer it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information below [OR PUT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, DELETION, CORRECTION AND PORTABILITY PROVISIONS].

If you would like to appoint an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of cookies, including functional, performance, advertising and social media or content cookies. Cookies enhance your browsing experience by allowing the site to remember your actions and preferences (such as login and site selection). This means that you do not have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or whether they are frequent visitors.

We use the following cookies to optimize your experience on our website and to offer our services.

Cookies that are necessary for the store to work

Name Function
_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a store front.

Wagen

Used in connection with shopping cart.

cart_sig

Used in connection with the box.

cart_ts Used in connection with the box.
checkout_token Used in connection with the box.
secret Used in connection with the box.
Secure_customer_sig

Used in connection with customer login.

Storefront_digest Used in connection with customer login.
_shopify_u

Used to simplify updating customer account information.

Reporting and analysis

Name Function

_tracking_consent

Tracking preferences.

_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analysis.
_shopify_s

Shopify analytics.

_shopify_sa_p Shopify analytics related to marketing and referrals.
_shopify_sa_t Shopify analytics related to marketing and referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "increased" cookie. Session cookies last until you stop surfing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please note that removal or blocking of cookies may have a negative impact on your user experience and that parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through the browser controls, which are often found in the browser's 'Tools' or 'Settings' menu. For more information on changing your browser settings or blocking, managing, or filtering cookies, see your browser's help file or through sites such as www.allaboutcookies.org

In addition, please be aware that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt out of certain types of use of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do not ask

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Statement from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at support@monetizemedeals.com or by mail using the details below:

If you are not satisfied with our response to your complaint, you have the right to submit the complaint to the relevant data protection authority. You can contact your local privacy authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/ ]